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	<title>BrandMill &#187; Direct Marketing</title>
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		<title>$6 Google AdWords Campaign Lands Dream Job</title>
		<link>http://www.brandmill.com/featured/6-google-adwords-campaign-lands-dream-job/</link>
		<comments>http://www.brandmill.com/featured/6-google-adwords-campaign-lands-dream-job/#comments</comments>
		<pubDate>Mon, 17 May 2010 03:21:49 +0000</pubDate>
		<dc:creator>Stephen Wayhart</dc:creator>
				<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Brand Leadership]]></category>
		<category><![CDATA[Branding]]></category>
		<category><![CDATA[Consumer Behavior]]></category>
		<category><![CDATA[Consumer Marketing]]></category>
		<category><![CDATA[Design]]></category>
		<category><![CDATA[Direct Marketing]]></category>
		<category><![CDATA[Email Marketing]]></category>
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		<category><![CDATA[Excellence]]></category>
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		<guid isPermaLink="false">http://www.brandmill.com/?p=3428</guid>
		<description><![CDATA[For anyone looking for a new job (pay attention college grads) or trying to get that next big sale and running into a roadblock because you can&#8217;t get the attention of a key decision maker, check out this brilliant job search strategy by copywriter Alec Brownstein. Brownstein used Google AdWords to target Ad Agency Creative [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.brandmill.com/wp-content/uploads/2010/05/google-adwords-logo.jpg"><img class="alignleft size-full wp-image-3431" title="google-adwords-logo" src="http://www.brandmill.com/wp-content/uploads/2010/05/google-adwords-logo-175x75-custom.jpg" alt="google adwords logo 175x75 custom $6 Google AdWords Campaign Lands Dream Job" width="175" height="75" /></a>For anyone looking for a new job (pay attention college grads) or trying to get that next big sale and running into a roadblock because you can&#8217;t get the attention of a key decision maker, check out this brilliant job search strategy by copywriter Alec  Brownstein.</p>
<ol>
<li>Brownstein used <a href="https://www.google.com/accounts/ServiceLogin?service=adwords&amp;hl=en_US&amp;ltmpl=adwords&amp;passive=true&amp;ifr=false&amp;alwf=true&amp;continue=https%3A%2F%2Fadwords.google.com%2Fum%2Fgaiaauth%3Fapt%3DNone%26ugl%3Dtrue" target="_blank">Google AdWords</a> to target Ad Agency Creative Directors on <a href="http://en.wikipedia.org/wiki/Madison_Avenue" target="_blank">Madison Avenue</a> in New York</li>
<li>He bet 15 cents per click that these Creatives were no different than the rest of  us self absorbed people who Google ourselves</li>
<li>What the CD&#8217;s saw when they Googled themselves was a personal ad from Brownstein &#8211; BRILLIANT!</li>
<li><a href="http://www.yr.com/" target="_blank">Young &amp; Rubicam</a> offered him a job!</li>
</ol>
<p>Note: <a href="http://www.youtube.com/user/alecbrownstein#p/u/6/7FRwCs99DWg" target="_blank">Brownstein&#8217;s Google Job Experiment YouTube video</a> has been viewed over 500,000 times!  Rock on Alec!</p>
<p><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="640" height="385" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowScriptAccess" value="always" /><param name="src" value="http://www.youtube.com/v/7FRwCs99DWg&amp;color1=0xb1b1b1&amp;color2=0xd0d0d0&amp;hl=en_GB&amp;feature=player_embedded&amp;fs=1" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="640" height="385" src="http://www.youtube.com/v/7FRwCs99DWg&amp;color1=0xb1b1b1&amp;color2=0xd0d0d0&amp;hl=en_GB&amp;feature=player_embedded&amp;fs=1" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
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		<title>Lt. Col. Allen West &#8211; A Marketer&#8217;s Dream</title>
		<link>http://www.brandmill.com/featured/florida-politician-allen-west-marketers-dream/</link>
		<comments>http://www.brandmill.com/featured/florida-politician-allen-west-marketers-dream/#comments</comments>
		<pubDate>Tue, 06 Apr 2010 14:27:14 +0000</pubDate>
		<dc:creator>Stephen Wayhart</dc:creator>
				<category><![CDATA[Advertising]]></category>
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		<category><![CDATA[Premium Brands]]></category>
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		<guid isPermaLink="false">http://www.brandmill.com/?p=3132</guid>
		<description><![CDATA[I don&#8217;t have many favorite politicians &#8211; check that &#8211; I don&#8217;t have a one! And, I&#8217;d bet most of you don&#8217;t have one. Until maybe now. Republican candidate for Congress and former U.S. Army lieutenant colonel Allen West is someone I&#8217;ve been following throughout his race in the Sunshine State! And you should too. [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.brandmill.com/wp-content/uploads/2010/04/allen-west-for-congress-2.jpg"><img class="alignleft size-medium wp-image-3190" title="allen-west-for-congress-2" src="http://www.brandmill.com/wp-content/uploads/2010/04/allen-west-for-congress-2-163x112-custom.jpg" alt="allen west for congress 2 163x112 custom Lt. Col. Allen West   A Marketers Dream" width="163" height="112" /></a>I don&#8217;t have many favorite politicians &#8211; check that &#8211; I don&#8217;t have a one! And, I&#8217;d bet most of you don&#8217;t have one.</p>
<p>Until maybe now.</p>
<p>Republican candidate for Congress and former U.S. Army lieutenant colonel <a href="http://en.wikipedia.org/wiki/Allen_West_%28politician%29" target="_blank">Allen West</a> is someone I&#8217;ve been following throughout his race in the Sunshine State!</p>
<p>And you should too.</p>
<p>Allen West, is a former U.S. Army lieutenant colonel and is running this November as a Republican   candidate for the United States Congress in Florida&#8217;s District 22.</p>
<p>Watch this video of West in action. No notes &#8211; pure passion and conviction &#8211; clear message coming from experience &#8211; a complete mastery of the power of video and the mastery of the public speech!</p>
<p><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="480" height="385" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/VP2p91dvm6M&amp;hl=en_US&amp;fs=1&amp;" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="480" height="385" src="http://www.youtube.com/v/VP2p91dvm6M&amp;hl=en_US&amp;fs=1&amp;" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<p>When the Republicans and McCain and Co., got outgunned and derailed by the Obama campaign in the last presidential election, there&#8217;s no question that one of big contributing factors was that they were far behind in mastering the New World Order of interactive and social media marketing tools.</p>
<p>In the next election/s, you&#8217;ll see that everyone will be on the SMM bus. And, it will be somewhat of a level playing field in terms of marketing execution since most everyone will be wearing a pretty nice SMM tool belt and carrying a well equipped toolbox.</p>
<p>Check out <a href="http://allenwestforcongress.com" target="_blank">West&#8217;s Web site</a> and you&#8217;ll see its complete with all the appropriate SMM tools however, his talent, integrity, character and clear brand message and performance rules.</p>
<p>Certainly money helps, but in this online, always on world we live in, citizen journalists can help West even out the playing field for his underfunded brand.</p>
<p>Watch out for the Allen West&#8217;s of the world (performance based brands with character, integrity and trustworthiness) and remember that tools are cool, but tools don&#8217;t rule because anybody can buy them and learn how to use them.</p>
<p>To excel these days, recognize that for today&#8217;s informed consumer, what truly matters is a clearly communicated and meaningful brand promise delivered from a trustworthy, proven brand. Guaranteed.</p>
<p>P.S.: I call Lt. Col. Allen West a Marketer&#8217;s dream because it&#8217;s so easy to promote a brand you believe in. I&#8217;ll bet West wins in November &#8211; this American Patriot prays and hopes that he does &#8211; we need more good people like him in government.</p>
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		<title>Sampling, Freemiums and Marketing Lagniappe</title>
		<link>http://www.brandmill.com/featured/sampling/</link>
		<comments>http://www.brandmill.com/featured/sampling/#comments</comments>
		<pubDate>Sun, 28 Mar 2010 01:10:16 +0000</pubDate>
		<dc:creator>Stephen Wayhart</dc:creator>
				<category><![CDATA[Brand Leadership]]></category>
		<category><![CDATA[Branding]]></category>
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		<category><![CDATA[Free Stuff]]></category>
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		<category><![CDATA[Sampling]]></category>
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		<guid isPermaLink="false">http://www.brandmill.com/?p=2862</guid>
		<description><![CDATA[We work a lot in the restaurant and hospitality and retail industry. And, I&#8217;m amazed at how many businesses lack a sampling or &#8220;Free&#8221; taste test component in their marketing operations plans. In 2008, Arbitron  studied product sampling (Arbitron product_sampling_study_2008) and over one-third (35%) of those who tried a sample bought the product during the [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.brandmill.com/wp-content/uploads/2010/02/free_stuff.gif"><img class="alignleft size-medium wp-image-2876" title="free_stuff" src="http://www.brandmill.com/wp-content/uploads/2010/02/free_stuff-247x172-custom.gif" alt="free stuff 247x172 custom Sampling, Freemiums and Marketing Lagniappe" width="247" height="172" /></a>We work a lot in the restaurant and hospitality and retail industry. And, I&#8217;m amazed at how many businesses lack a sampling or &#8220;Free&#8221; taste test component in their marketing operations plans.</p>
<p>In 2008, Arbitron  studied product sampling (<a href="../wp-content/uploads/2010/02/Arbitron-product_sampling_study_2008.pdf">Arbitron product_sampling_study_2008</a>) and over one-third (35%) of those who tried a sample bought the product during the same shopping trip. And, nearly 60% said they would buy a product after trying it.</p>
<p>Sampling, which reaches 70 million consumers every quarter, <em>“is both effective in making new customers aware of products, while also establishing a firmer identity with those consumers who have considered the product before,”</em> said Carol Edwards, svp of sales at Arbitron’s out-of-home media department, in a statement.</p>
<p>The survey segmented consumers into three areas: acquisitions (those new to the product), conversions (those willing to buy it after sampling it) and retentions (those who had previously purchased the product).</p>
<p>Check out these sampling results:</p>
<ul>
<li>85% of retentions who sampled a product said they would purchase it again compared to 60% of conversions.</li>
<li>Almost half (47%) said they would now look to purchase it.</li>
<li>28% of respondents received a free sample in the past three months. Of that group, 64% said they accepted the sample.</li>
<li>Nearly a quarter of those polled (24%) said they bought the product they sampled instead of the item they initially set out to purchase.</li>
</ul>
<p><a href="http://en.wikipedia.org/wiki/Freemium" target="_blank">Freemiums</a> are another terrific way to generate customer interest and involvement by offering a product or service for free (e.g., software, educational webinar etc.) while charging a premium  for advanced or special feature.</p>
<p>For example, I offer free marketing advice through my Blog, however for more specialized marketing consulting advice I charge a fee. And, it helps drive leads.</p>
<p><a href="http://en.wikipedia.org/wiki/Lagniappe" target="_blank">Marketing Lagniappe</a> occurs when a brand offers a customer something for free and unexpected when they buy something &#8211; surprise and delight occurs. <a href="http://www.marketinglagniappe.com/blog/about/" target="_blank">Stan Phelps&#8217; new book</a> due this Spring (can&#8217;t wait to read it &#8211; nice helpful Web site too) will highlight 1,001<em> &#8220;something extras&#8221; </em>such as Doubletree Hotels&#8217; practice of giving warm, delicious chocolate chip cookies.</p>
<p>Stan&#8217;s five R.U.L.E.S. for effective lagniappe are that these free offers need to be Relevant, Unexpected, Limited, Expression, Sticky.</p>
<p>I couldn&#8217;t agree more and plan to take a harder look at my client&#8217;s marketing plans and bake a little sampling, freemiums and/or lagniappe that surprises and delights into them. You should too.</p>
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		<title>Sound Marketing Advice</title>
		<link>http://www.brandmill.com/featured/sound-marketing-advice/</link>
		<comments>http://www.brandmill.com/featured/sound-marketing-advice/#comments</comments>
		<pubDate>Mon, 15 Mar 2010 13:00:24 +0000</pubDate>
		<dc:creator>Stephen Wayhart</dc:creator>
				<category><![CDATA[Advertising]]></category>
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		<guid isPermaLink="false">http://www.brandmill.com/?p=2932</guid>
		<description><![CDATA[There&#8217;s a great article in Fast Company about the, &#8220;The 10 Most Addictive Sounds in the World,&#8221; by Martin Lindstrom. Lindstrom&#8217;s neuroscience based hypothesis contends that over 80% of today&#8217;s marketing messages are based on sight and a brand is not maximizing its communications when it forgoes appealing to a person&#8217;s other senses. And, sound [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.brandmill.com/wp-content/uploads/2010/03/listen_up1.jpg"><img class="alignleft size-medium wp-image-2934" title="listenUP_test6" src="http://www.brandmill.com/wp-content/uploads/2010/03/listen_up1-169x169-custom.jpg" alt="listen up1 169x169 custom Sound Marketing Advice" width="169" height="169" /></a>There&#8217;s a great article in <a href="http://www.fastcompany.com/" target="_blank">Fast Company</a> about the, <a href="http://www.fastcompany.com/article/the-most-addictive-sounds-in-the-world-advertising-neuromarketing" target="_blank"><em>&#8220;The 10 Most Addictive Sounds in the World,&#8221;</em></a> by Martin Lindstrom.</p>
<p>Lindstrom&#8217;s <a href="http://en.wikipedia.org/wiki/Neuroscience" target="_blank">neuroscience</a> based hypothesis contends that over 80% of today&#8217;s marketing messages are based on sight and a brand is not maximizing its communications when it forgoes appealing to a person&#8217;s other senses. And, sound is underutilized!</p>
<p><a href="http://www.fastcompany.com/article/can-you-guess-the-worlds-most-addictive-sounds" target="_blank">Take  a quick quiz here.</a></p>
<p>I&#8217;ve certainly witnessed the appeal of sound in automotive, amusement park and restaurant marketing (e.g., background music, worker noise levels etc.,) and found it fascinating that when the sound was removed from slot machines in Las Vegas, revenue fell  by 24%!</p>
<p>Be more aware of the power of sound because when your customers can hear your sizzling steaks, you&#8217;ll hear your cash register ring more loudly!</p>
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		<title>The Kids Are Alright Part II</title>
		<link>http://www.brandmill.com/featured/kids-alright-part-ii/</link>
		<comments>http://www.brandmill.com/featured/kids-alright-part-ii/#comments</comments>
		<pubDate>Fri, 22 Jan 2010 10:50:43 +0000</pubDate>
		<dc:creator>Stephen Wayhart</dc:creator>
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		<guid isPermaLink="false">http://www.brandmill.com/?p=2717</guid>
		<description><![CDATA[In an earlier post, I reported that it was great to see the Gen Y kids driving the tremendous outpouring of financial support for Haiti relief via texting. I&#8217;m happy to report that the American Red Cross &#8220;Text &#8216;Haiti&#8217; to 90999&#8243; campaign has raised $24 million to date. See the DMNews story here. Think about [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.brandmill.com/featured/text-haiti-90999/" target="_blank"></a><a href="http://www.brandmill.com/wp-content/uploads/2010/01/text_to_give.jpg"><img class="alignleft size-full wp-image-2719" title="text_to_give" src="http://www.brandmill.com/wp-content/uploads/2010/01/text_to_give-214x170-custom.jpg" alt="text to give 214x170 custom The Kids Are Alright Part II" width="214" height="170" /></a>In an earlier post, I reported that it was great to see the <a href="http://en.wikipedia.org/wiki/Generation_Y" target="_blank">Gen Y</a> kids driving the tremendous outpouring of financial support for Haiti relief via texting.</p>
<p>I&#8217;m happy to report that the <a href="http://www.redcross.org/" target="_blank">American Red Cross</a> &#8220;Text &#8216;Haiti&#8217; to 90999&#8243; campaign has raised $24 million to date.<a href="http://www.dmnews.com/red-cross-raises-24-million-for-haiti-via-text-builds-mobile-database/article/161766/" target="_blank"> See the DMNews story here.</a></p>
<p>Think about this campaign for a moment. It has achieved some amazing accomplishments &#8211; in a short period of time &#8211; since this devastating earthquake hit Haiti just last week on January 12th:</p>
<ul>
<li>$24 million has been raised via $10 individual donations to help the Haitian people &#8211; 1/5th of the amount the<a href="http://www.redcross.org/" target="_blank"> American Red Cross</a> has raised to date &#8211; breaking all records by a huge  margin.  Reference note: After <a href="http://en.wikipedia.org/wiki/Hurricane_Katrina" target="_blank">Hurricane Katrina</a> &#8211; a mere 4.5 years ago &#8211; the ARC only received $120,000 via texting &#8211; and Katrina occurred on American soil!</li>
<li>The ARC has built a valuable mobile text database for future marketing communications and financial appeal efforts</li>
<li>The ARC&#8217;s core donor base skews older and texting gave the Gen Y folks an easy, quick and convenient channel to offer their support (marketing lesson &#8211; treat different people differently)</li>
<li>The campaign execution of  the ARC and its mobile firm partner <a href="http://www.mgive.com/">mGive</a> was flawless &#8211; amazing too &#8211; considering the fact that they started to work on the texting campaign the evening of the earthquake</li>
<li>The viral goodwill spread of the &#8220;Text &#8216;HAITI&#8217; to 90999&#8243; campaign in Social Media channels such as YouTube, Facebook and Twitter (100K tweets/retweets)</li>
</ul>
<div id="ctl00_ctl00_cphAllPageContent_cphMainContent_ucArticleView_articleBody">
<p>I&#8217;m far from being in the Gen Y segment, but I did text a donation to the ARC and will tell you that it was easy for me to participate. As important, I felt comfortable donating because of the supportive and reinforcing messages I saw on TV news and various high profile broadcasts such as the NFL playoffs and the Golden Globes.</p>
<p>Also, after texting the shortcode &#8220;HAITI&#8221; to 90999, I was asked me to respond &#8220;yes&#8221; to confirm my donation and then I received a nice comforting thank you too &#8211; nice touch.</p>
<p>This overwhelmingly positive experience led me to spread the ARC&#8217;s good word and to feel more comfortable using this channel in the future.</p>
<p>Strong brand promise, ease, convenience, simple message and trust are the hallmarks of success for the ARC&#8217;s texting campaign and they could be put to good use for your brand&#8217;s future success too.</p>
<p>Photo by <a href="http://www.collectivegood.com/images/mgive.jpg" target="_blank">CollectiveGood.</a></p>
</div>
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		<title>The Kids Are Alright</title>
		<link>http://www.brandmill.com/featured/text-haiti-90999/</link>
		<comments>http://www.brandmill.com/featured/text-haiti-90999/#comments</comments>
		<pubDate>Sun, 17 Jan 2010 14:09:04 +0000</pubDate>
		<dc:creator>Stephen Wayhart</dc:creator>
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		<guid isPermaLink="false">http://www.brandmill.com/?p=2658</guid>
		<description><![CDATA[If you think young people these days are inconsiderate, selfish, concerned with only themselves and wear their &#8220;pants on the ground&#8220;&#8230;think again. Soon after the devastating Haiti earthquake hit, @RedCross tweeted: &#8220;You can text &#8220;HAITI&#8221; to 90999 to donate $10 to Red Cross relief efforts in #haiti.&#8221; Kudos to the Red Cross marketing folks for [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.brandmill.com/wp-content/uploads/2010/01/red_cross_logo.jpg"><img class="alignleft size-full wp-image-2659" title="red_cross_logo" src="http://www.brandmill.com/wp-content/uploads/2010/01/red_cross_logo-181x181-custom.jpg" alt="red cross logo 181x181 custom The Kids Are Alright" width="181" height="181" /></a> If you think young people these days are inconsiderate, selfish, concerned with only themselves and wear their &#8220;<a href="http://www.youtube.com/watch?v=tMwhl4IrPNc" target="_blank">pants on the ground</a>&#8220;&#8230;think again.</p>
<p>Soon after the devastating Haiti earthquake hit, <a href="http://twitter.com/RedCross" target="new">@RedCross</a> tweeted: &#8220;You can text &#8220;HAITI&#8221; to 90999 to donate $10 to Red Cross relief efforts in #haiti.&#8221;</p>
<p>Kudos to the Red Cross marketing folks for being prepared (<a href="http://newsroom.redcross.org/" target="_blank">excellent online disaster newsroom</a>) and recognizing the fundraising opportunity available to them in this terrible time of crisis.</p>
<p>And, much more kudos to the kids that drove this &#8220;texting bus&#8221; because they&#8217;re the ones credited with leading this Red Cross effort which has <a href="http://www.google.com/hostednews/afp/article/ALeqM5hsJuKebFn2J1dGz3FRlzNzC95RSg">raised over $10 million</a> for the cause since this record breaking mobile fundraiser was launched last Tuesday.</p>
<p>This is a great example of using technology to build rather than destroy.</p>
<p>Watch text marketing grow from this effort and put in on your list of things to test for your business too!</p>
<p>P.S.: Here is a list of 8 ways you can help Haiti by texting:</p>
<ol>
<li>Text HAITI to 90999 to donate $10 to the American Red Cross</li>
<li>Text HAITI to 25383 to donate $5 to International Rescue Committee</li>
<li> Text HAITI to 45678 to donate $5 to the Salvation Army in Canada</li>
<li> Text HAITI to 20222 to donate $10 through the Clinton Foundation</li>
<li> Text HAITI to 864833 to donate $5 to The United Way</li>
<li> Text CERF to 90999 to donate $5 to The United Nations Foundation</li>
<li> Text DISASTER to 90999 to donate $10 to Compassion International</li>
<li> Text RELIEF to 30644 (to connect with Catholic Relief Services who will instruct you how to donate money with your credit card)</li>
</ol>
<p>&#8230;the 9th way to help is to pray.</p>
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		<title>Average Today Loser Tomorrow</title>
		<link>http://www.brandmill.com/featured/study-americans-spend-food/</link>
		<comments>http://www.brandmill.com/featured/study-americans-spend-food/#comments</comments>
		<pubDate>Mon, 16 Nov 2009 09:30:32 +0000</pubDate>
		<dc:creator>Stephen Wayhart</dc:creator>
				<category><![CDATA[Advertising]]></category>
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		<guid isPermaLink="false">http://www.brandmill.com/?p=2066</guid>
		<description><![CDATA[During recessionary times, the first place people cut back is with their eating and drinking out dollars. Sure, there is a progression. First, white table cloth restaurants are the first to feel the pinch, then casual, fast casual and then fast food. After a scorching sales tear for some time, McDonald&#8217;s is now considering a [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.brandmill.com/wp-content/uploads/2009/11/loser.gif"><img class="alignleft size-full wp-image-2307" title="loser" src="http://www.brandmill.com/wp-content/uploads/2009/11/loser-190x183-custom.gif" alt="loser 190x183 custom Average Today Loser Tomorrow" width="190" height="183" /></a>During recessionary times, the first place people cut back is with their eating and drinking out dollars.</p>
<p>Sure, there is a progression. First, white table cloth restaurants are the first to feel the pinch, then casual, fast casual and then fast food.</p>
<p>After a scorching sales tear for some time, <a href="http://www.chicagotribune.com/business/chi-sat-mcdonalds-breakfast-1107nov07,0,4106016.story" target="_blank">McDonald&#8217;s is now considering a $1.00 breakfast menu nationwide</a>.</p>
<p>With unemployment at 10.2%, no one is safe.</p>
<p>Now it appears that <a href="http://www.mediapost.com/publications/?fa=Articles.showArticle&amp;art_aid=115333" target="_blank">people are buying less at the supermarket</a>.</p>
<p>More are using shopping lists, feel prices are to high, hate the experience and nearly 8 out of 10 would flip brands on a deal! Loyalty be damned.</p>
<p>The restaurant and hospitality industry isn&#8217;t the only one suffering &#8211; every industry is suffering and only the smart, speedy and strong will survive. So, what can you do to succeed in these tough times?</p>
<p>Here are five marketing ideas to put on your shopping list that will help you survive and thrive in these tough times.</p>
<p><strong>1. Do remarkable things that add value and drive word-of-mouth.</strong> Pretty simple statement, easy to understand, but so few do it. So, you do it. Positive word-of-mouth drives customer referrals, online reviews and media coverage while keeping your marketing costs low. Do something remarkably well.</p>
<p>Value offerings for specific reasons make sense (e.g., Anniversaries), but you need to watch it because deals are so easily copied and it&#8217;s difficult to move to higher prices when times get better.</p>
<p>You need to work on creating unique value priced offerings. People are re-thinking all of their purchases, so if you&#8217;re not truly giving value or a exceptional experience you better start. This requires packaging creativity and more customer focus.</p>
<p>List all the possible value-added services and amenities you offer and then look for ways to improve your customer&#8217;s experience for little or no cost to you.</p>
<p>If you&#8217;re in hospitality you could offer things such as free parking, free upgrades, late check-outs, drink certificates etc., and look to your marketing partenrs to help defray the costs.</p>
<p>Deliver value in creative unique packaged experiences.</p>
<p>If you&#8217;re average player in a today&#8217;s recessionary economy, you&#8217;re running backwards and you&#8217;re a loser.</p>
<p><strong>2. Keep the Heat On.</strong> If you&#8217;re out of sight, you&#8217;re out of mind. Don&#8217;t just arbitrarily cut your advertising, but look for ways to more effectively spend or not spend it.  Get into social media marketing, improve  the search results of your web site, network.  Create stronger, more emotional appeals for your goods and services.</p>
<p><strong>3. Strengthen Your Customer Relationships. </strong>Strengthen your sales force and put together win-back and retention strategies. Work to maximize the lifetime value of your key customers and integrate all of your communication messages into relevant targeted appeals.</p>
<p><strong>4. Build a Centralized Segmented Marketing Database</strong>. The bedrock of all customer relationship management strategies is a unified, centralized and segmented marketing database. Fortunately, it&#8217;s easier than ever to set up and manage a CRM system today.</p>
<p><strong>5. Become a Direct Marketing Master. </strong>Direct marketing needs to take a greater role in your business plan whether it be direct sales, email, mail, phone etc., The most effective weapon is email marketing to current customers (but smartly segment them).</p>
<p>This is a good list to follow, but make sure you do not skip the first step!</p>
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		<title>SoulWow</title>
		<link>http://www.brandmill.com/social-media/soulwow/</link>
		<comments>http://www.brandmill.com/social-media/soulwow/#comments</comments>
		<pubDate>Mon, 13 Apr 2009 07:46:00 +0000</pubDate>
		<dc:creator></dc:creator>
				<category><![CDATA[Brand Leadership]]></category>
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		<guid isPermaLink="false">http://brandmill.com/?p=547</guid>
		<description><![CDATA[Bravo and May God Bless Them! It&#8217;s amazing how real visuals and a simple clear message presented in a personal and fun way can drive results. I sure hope this isn&#8217;t a one time gig for the Catholic Church. Just goes to show you that if business as usual isn&#8217;t building your business you need [...]]]></description>
			<content:encoded><![CDATA[<p>Bravo and May God Bless Them!<br />
<object width="560" height="340"><param name="movie" value="http://www.youtube.com/v/Dpqi56EWnQ8&#038;hl=en&#038;fs=1"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/Dpqi56EWnQ8&#038;hl=en&#038;fs=1" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="560" height="340"></embed></object>
</p>
<p>It&#8217;s amazing how real visuals and a simple clear message presented in a personal and fun way can drive results.</p>
<p>I sure hope this isn&#8217;t a one time gig for the Catholic Church.</p>
<p>Just goes to show you that if business as usual isn&#8217;t building your business you need to take a different approach. </p>
<p>I&#8217;d love to know how it did for business. It&#8217;s certainly driving word of mouth buzz</p>
<p><strong>P.S.: But wait there&#8217;s more <a href="http://www.usatoday.com/money/books/reviews/2009-04-12-infomercial-history_N.htm">from this new book</a> about the history of infomercials.</strong></p>
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		<title>Show And Tell Marketing</title>
		<link>http://www.brandmill.com/branding/show-and-tell-marketing/</link>
		<comments>http://www.brandmill.com/branding/show-and-tell-marketing/#comments</comments>
		<pubDate>Wed, 08 Apr 2009 13:42:00 +0000</pubDate>
		<dc:creator></dc:creator>
				<category><![CDATA[Branding]]></category>
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		<guid isPermaLink="false">http://brandmill.com/?p=555</guid>
		<description><![CDATA[&#0160;Life&#39;s a Pitch and Then You Buy! I enjoyed reading this article in the LA Times about Billy Mays whose loud, enthusiastic, direct response pitches for brands such as OxiClean, Kaboom and more have made this Pittsburgh native a millionaire and &#34;the most successful direct-response salesman in TV history.&#34; As a marketer, I&#39;ve followed guys [...]]]></description>
			<content:encoded><![CDATA[<p>&#0160;<strong>Life&#39;s a Pitch and Then You Buy!</strong></p>
<p><a href="http://brandmill.typepad.com/.a/6a00d83532cc3169e201156ffcda23970b-pi" style="float: left;"><img alt="BILLY MAYS" class="at-xid-6a00d83532cc3169e201156ffcda23970b " src="http://brandmill.typepad.com/.a/6a00d83532cc3169e201156ffcda23970b-320wi" style="margin: 0px 5px 5px 0px;" title="Show And Tell Marketing" /></a></p>
</p>
<p>I enjoyed reading this <a href="http://www.latimes.com/business/la-fi-cotown-neil7-2009apr07,0,6029369.story?track=rss" target="_blank">article in the LA Times</a> about <a href="http://en.wikipedia.org/wiki/Billy_Mays" target="_blank">Billy Mays</a> whose loud, enthusiastic, direct response pitches for brands such as OxiClean, Kaboom and more have made this Pittsburgh native a millionaire and &quot;the most successful direct-response<br />
salesman in TV history.&quot;</p>
<p>As a marketer, I&#39;ve followed guys like Mays and Ron Popiel (even read <a href="http://www.amazon.com/Salesman-Century-Ron-Popeil/dp/0385313780" target="_blank">his book</a>) and I&#39;ve admired how they can sell! Mays&#39; deliver is always interesting to me, although his loud voice upsets my wife &#8211; I know what he does works because of the number of products he represents &#8211; net, he&#39;d not be on the air if he wasn&#39;t moving products. And, now Mays&#39; is starring in a realith show called &quot;Pitchmen&quot; which debuts April 15th on the Discovery Channel.</p>
<p>The lesson Mays, Popiel and others like them have mastered is something you can too.&#0160; It&#39;s something you learned way back in Kindergarten and that&#39;s the skill of &quot;Show and Tell.&quot;</p>
</p>
<p>Successful pitchmen like Mays knows that if you can repeatedly demonstrate clearly and consistently (hears wears the same outfit in every pitch) why your product or service works better than others you will win more sales &#8211; simple as that.</p>
<p>The next time you go on a sales call, make sure you&#39;re prepared to Show and Tell Well!</p>
<p>I guarantee you&#39;ll close more business than if you simply &quot;<span style="text-decoration: underline;">Telled</span> Well!&quot;</p>
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		<title>Email Gets Its Direct Response Props</title>
		<link>http://www.brandmill.com/email-marketing/email-gets-its-direct-response-props/</link>
		<comments>http://www.brandmill.com/email-marketing/email-gets-its-direct-response-props/#comments</comments>
		<pubDate>Tue, 05 Aug 2008 17:31:00 +0000</pubDate>
		<dc:creator></dc:creator>
				<category><![CDATA[Direct Marketing]]></category>
		<category><![CDATA[Email Marketing]]></category>

		<guid isPermaLink="false">http://brandmill.com/?p=825</guid>
		<description><![CDATA[E-mail is now the most popular form of direct response marketing, per a new survey of large U.S. corporations conducted by Direct Partners, New York. E-mail is used primarily by 35% of companies compared to 25% which use traditional direct mail and 21% who use package, statement stuffers or free standing inserts This research ties-in [...]]]></description>
			<content:encoded><![CDATA[<p><span style="font-weight: bold;"><br /></span><a onclick="window.open(this.href, '_blank', 'width=500,height=524,scrollbars=no,resizable=no,toolbar=no,directories=no,location=no,menubar=no,status=no,left=0,top=0'); return false" href="http://brandmill.typepad.com/.shared/image.html?/photos/uncategorized/2008/07/07/sw_email.png"><img border="0" src="http://blog.brandmill.com/images/2008/07/07/sw_email.png" title="Sw_email" alt="Sw_email" style="margin: 0px 5px 5px 0px; float: left; width: 126px; height: 129px;" /></a><a href="http://www.brandweek.com/bw/content_display/news-and-features/direct/e3i36f09c881b6aded42e6f8b75821fc0b5"><br />
E-mail is now the most popular form of direct response marketing</a>, per a new<br />
survey of large U.S. corporations conducted by Direct Partners, New York.
</p>
<p>E-mail is used primarily by 35% of companies compared to 25% which use<br />
traditional direct mail and 21% who use package, statement stuffers or free<br />
standing inserts</p>
<p>This research ties-in to research conducted last fall from<br />
MarketingSherpa, where participants reported that &quot;house e-mail marketing&quot;<br />
delivered the best return-on-investment in terms of direct response.</p>
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