10th Annual Hallowboo!

Hallowboo-posterOur client Idlewild & SoakZone has been running its famous “HALLOWBOO!” event for 10 years and we’ve been with them from the start.
Hallowboo is a great example of adding a valuable new product experience (i.e., trick or treating through its famous Story Book Forest) that’s unlike anything else and creating a win/win program for the amusement park company and for its guests.
HALLOWBOO is experiential marketing at its finest – and a perfect combination of low-tech and high-tech – making memories that last a lifetime!
And, it’s great ideas such as HALLOWBOO! – flawlessly executed and continuously improved – that has earned Idlewild & SoakZone Park ‘Best Park in the World for Children” recognition for five consecutive years by the readers of Amusement Today Magazine!
Idlewild’s HALLOWBOO runs every Saturday and Sunday, October 4 – 26. Hope to see you there!
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Pitttsburgh Post-Gazette Features Shatterproof

Shatterproof-pittsburgh-logoMany thanks to Brian O’Neill of the Pittsburgh Post-Gazette, for this great column we earned for our client Shatterproof, founder Gary Mendell and the upcoming June 25th Pittsburgh Shatterproof Challenge event at the Westin Convention Center Hotel.

We’re proud to report that the media coverage our BrandMill Public Relations team earned for Shatterproof both in the Pittsburgh Post-Gazette and on KDKA-TV’s Pittsburgh Today LIVE Show has helped sell-out all rappelling slots!

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15 Marketing Lessons of St. Patrick’s Day

As a 50 percenter of Irish blood and a serial marketing professional, I thought I’d offer you dear reader, my 15 Marketing Lessons of St. Patrick’s Day to help you find your little pot ‘o gold at the end of a rainbow!

And, I’ll offer them quickly because I shouldn’t even be working this hard today as I’m 17 days away from – and preparing for – St. Patrick’s Day which is one of my many “high holy days” – and there’s a Guinness pint with my name of it at my favorite Pittsburgh Irish pub (Riley’s Pour House) and it’s getting warm! So here you go!

1. Green Marketing Lesson One – Making Money. Always keep money (making it or saving it) front and center of any marketing campaign. If you know anything about the Irish (and I do growing up in a large extended family), the majority have experienced challenging economic times and know the value of a dollar. So, incorporating zero based budgeting into your marketing processes will help you become more creative and help you do a lot more for less. 

2. Green Marketing Lesson Two – Sustainability. These days when you hear brands talk about sustainability, it’s related to the environment, but the basic pure definition of sustainability is “the capacity to endure.” Using the same color in your marketing communications reinforces your brand, makes your marketing work harder for you and enables your marketing to endure.

3. Green Marketing Lesson Two – Color. Design and color can help you communicate a great deal. Red – hot, stop; Blue – cool. etc., Keep in mind that all colors also come in a great deal of shades so don’t be boring and predictable.  Green has about 50 unique shades.

4. Create Multi-Sensory Emotional Appeals (e.g., appeal to people’s five senses of sight, sound, touch, taste, smell). In a prior post about, “Marketing with Sound,” I discussed the awesome power of sound, but you should also consider all of the ways you can appeal to your customer’s five senses. St. Patrick’s Day appeals them all with color, strong visuals of parades, people having fun; taste of ethnic foods like corned beef and cabbage and drink (pints of Guinness and shots of Jameson) etc.,

5. Appeal to One’s Ethnic Heritage. There’s nothing wrong with appealing to people’s ethnic heritage – net, different strokes for different folks.  In fact, it’s a growing and popular strategy due to our mobile society, immigration, single parent households etc.

Some of this strategy’s keys to success include knowing your market well, being aware of unique cultural nuances, being respectful etc.  Disney’s Epcot Theme Park’s World Showcase is a great example of ethnic marketing, but Denny’s Restaurants’ old Pancake promotion is not.

6. Be Inclusive with Your Marketing. As much of an Irish heritage appeal the holiday provides, St. Patrick’s Day is all-inclusive and welcomes everyone to celebrate – everyone is Irish on St. Patrick’s Day!

7. Special Event/Thematic/Celebration/Holiday Marketing. Giving a unique thematic association to your marketing messages makes it easier for your customers to understand you and more immediately recognize you too. Tie-ing in to a major holiday celebration gives your promotion authenticity and a “reason why” you’re holding a sales event.

8. Limited Time Appeal.
Having a hard date against a campaign creates urgency, excitement and traffic. Pretty obvious statement, but many marketers leave far too many campaigns without a clear end date and a sense of urgent appeal.

9. Spokesperson/figurehead/celebrity/image appeal. Having a Saint as your celebrity figurehead ain’t too shabby, but it’s the consistency of using the same appealing celebrity with a unique story is what works.

10. Iconic Marketing – Shamrock – brand, sell, profit. Mickey Mouse’s Ears, Ronald McDonald’s big red shoes, McDonald’s Arches and more.

Shamrocks do the same for today’s holiday – it’s the day’s badge of honor and identification. What’s your badge ID?

11. Rule of Threes. Legend has it that St. Patrick used the common Shamrock to teach the Celtic Pagans about the unique Holy Trinity of the Father, Son and Holy Spirit – 3 in 1 Godhead.

However, the “rule of three” symbolism in the good man’s teaching is relevant today as well because people’s minds are noisy and limited. Using the rule of three enables you to get them to remember you and buy-in a presentation or product mix selection. Small, medium, large; gold, silver, bronze; 3 bears; 3 blind mice; 3 Stooges (see more examples/proof here) – trust me – the rule of three rocks.

12. Be Positive. You won’t find a more positive group of people that the Irish. Despite all of their “Troubles” who else tells you that you can find a pot ‘o gold at the end of a rainbow? At Pittsburgh’s St. Patrick’s Day Parade this past Saturday, people throughout the day referred to the cold constant rain as nothing more, “a little Irish mist!”

13. Be Nice. You’d be hard pressed to find a nicer bunch of people than the Irish on St. Patrick’s Day too.

14. Have fun and don’t take yourself so seriously. In this age of “political correctness” the Irish are for the most part a happy and fun bunch and most Irish demeaning jokes bounce of them like water on a duck.

15. Plan Your Luck by Working Hard. In my opinion, “the luck of the Irish” is based on hard work – simple as that. You’ve probably heard the saying, the harder you work the luckier you get!” Well, its true. The majority of Irish are no strangers to hard work and I believe – all things being equal – people that work harder and smarter than their peers will meet with more profitable success in a shorter period of time.

Got to run, my pint is getting warm.

Slan (Gaelic for “farewell for now”)!

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A Great Demo of How to Wow

In our client strategy sessions, we always discuss “How to deliver a ‘WOW'” because most brands don’t take the time to think how they can create brand buzz – or, believe they can!

Every brand has a ‘WOW” within them – cost effective ones to be nurtured with thought and care – that will effectively separate themselves from their competitors and carve out a unique branded value proposition, awareness etc.

For example, here’s a ‘WOW’ case study right in our own backyard by a small family owned window cleaning company based in Pittsburgh.

Their idea is a cool and commendable story. The idea was a simple lift of one that a firm executed  in another country.

This simple ‘WOW’ paid off big time too. The brand made a more favorable impression with clients, prospects, employees and for its potential little customers that will last a lifetime. In addition, this ‘WOW’ landed the company and its owners on the front page of Pittsburgh’s major daily papers, 6PM and 11PM TV news and more. Do you have a ‘WOW’ cooking NOW?  If not, why not? You can do it and get people buzzing about your brand!
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Target’s Super Black Friday Ad Campaign

Kudos to Target and its Ad Agency Weiden + Kennedy for their spot on Black Friday advertising campaign featuring this overly excited and anxious shopping FANatic.

And, file this effort in my “Darn I Wish I Did This Ad Campaign” folder.

Target is using 5 spots from last year (why not – who says an old great campaign can’t be re-engaged?) combined with another 30 online.  And, he talent casting, honest copy, imagery, sound and smart campaign integration (see all 35 videos) off and online is simply brilliant and off the charts.

It’s a great example of how ad campaigns should be run. Read Adweek’s take on it here.

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Pirates Miss PNC Park Anniversary Tag

Your birthday.  Your spouse’s, kid’s, parent’s, grandparent’s, brother’s, sister’s etc., birthdays. Your wedding anniversary and/or your parent’s anniversary. The 4th of July – America’s anniversary. All big time events and occasions to celebrate right?

Well, as a ‘homer’ living in Pittsburgh, and as a professional marketer I’m baffled by the fact that the Pittsburgh Pirates marketing team did absolutely nothing – zero – not a thing – this season to celebrate the 10th anniversary of PNC Park (a gift by the citizens of Pittsburgh), arguably the best ballpark in all of Major League Baseball.

Hey, but don’t take my word that the Pirates’ PNC Park is the best, check out this brief  ranking list of the best Major League Baseball ballparks by some of the ‘folks that really know’:

YELP ranks PNC Park first

Fox Sports ranks PNC Park first

ESPN ranks PNC Park first

Forbes ranks PNC Park third

Now, certainly you can argue that PNC Park might not be the best Park in all of Major League Baseball, but you’d have to agree that it’s at least in the Top 5.  And, even if PNC Park wasn’t ranked that high, why wouldn’t you still take advantage of the significance of the date and celebrate all season long?

In fact, the symbolism for a 10th year anniversary for the Pittsburgh Pirates is incredible too.  The symbol for the 10th year anniversary is aluminum or tin and here we have one of the greatest companies ever headquartered in Pittsburgh – ALCOA – the Aluminum Company of America (its Headquarters is only .19 miles or 44 seconds from PNC Park) and the world’s leading producer of aluminum! And the designated gemstone of a 10 year anniversary is the diamond…get the symbolism, baseball diamond?

You could also argue, that the Pirates didn’t have much to celebrate and/or remember over the past 10 years, but don’t we all have bad years? It doesn’t mean you forgo celebrating your birth!

We do a ton of hospitality marketing consulting and anyone in the business will tell you the profitable, sales building significance of celebrations such as birthdays and anniversaries.

It’s sad and disappointing that the Pittsburgh Pirates missed the tag on the 10th anniversary of PNC Park. They would have hit the cover of the ball knocking it clear out of the Park and into the Allegheny River!

Don’t forget to step up to the plate and swing for the fences when your brand’s birthday/anniversary rolls around!

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Best Amusement Park for Kids and Families

Idlewild and SoakZone Best Park for Kids & Families

All of us at BrandMill are happy to report that one of our super clients – Idlewild & Soak Zone in Ligonier, PA (about an hour drive from Pittsburgh) – is now open and operating its 134th season of summer fun and has made a huge splash with its new water park attraction, “Wowabunga” Family Wave Pool.

New Wowabunga Family Wave Pool

 

Wowabunga features intermittent waves suitable for both younger and older guests as well as a “beach” area perfect for guests looking to soak up the summer sun. See awe-inspiring cirque entertainment all summer long at Cirque Extreme – Under the Big Top and enjoy the following special events – all included with the price of admission – and with free picnicking too:

  • June 13 – 17 & June 20 – 24 – BOGO Days
  • June 19 – Firefighter/EMS Family Appreciation Day
  • June 27 – July 3 – Showcase of Stars
  • July 4 – Fireworks
  • July 5 -8 – Antique & Classic Car Show and Parade
  • July 11 – 15 – Mister Rogers’ Neighbor Days
  • July 18 – 22 – Meet the Marvel Comic Super Heroes (Iron Man, The Incredible Hulk, Captain America)
  • July 25 -29 – Christmas In July
  • July 31 – Cheerleading Competition
  • August 12 – Italian Day Festa
  • August 22 – 26 – Car Load Days
  • October – Hallowboo!

For more details, check out this recent video on KDKA-TV’s Pittsburgh Today LIVE featuring Park Spokesperson Jeff Croushore.

About Idlewild & ZoakZone

Founded in 1878 as a simple picnic ground along the Ligonier Valley Rail Road, Idlewild & SoakZone is the oldest amusement park in Pennsylvania and third-oldest in America. In addition, it is rated the best kid’s park in the world by Amusement Today magazine and the best park for families by the National Amusement Park Historical Association. Idlewild features seven fun theme areas such as SoakZone Waterpark, Story Book Forest and Mister Rogers’ Neighborhood of Make-Believe.  Seasonal operations run through Labor Day and “Hallowboo,” a Halloween-themed event, takes place in October. Idlewild is part of the Palace Entertainment family which hosts over 13 million visitors annually at 40 locations across the country.  With 8 theme parks, 11 water parks and 21 family entertainment centers, Palace is the largest operator of water parks and family entertainment centers in the nation. For more information, call 724.238.3666 or visit http://www.idlewild.com and http://www.palaceentertainment.com.

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Show and Tell More to Sell More

Just got back in town to Pittsburgh, from two glorious weeks throughout Italy and Switzerland.

Ugh!  What a state of depression I’ve been in since! Can’t wait to go back!

We saw some amazing, breathtaking sights such as the Sistine Chapel, The David (I’m a big Michelangelo fan), The Vatican, Pompeii , the Amalfi Coast, Capri, and much more.

However, one man/woman made creation that simply took my breath away as a marketer was the Gelateria (gelato) stands and stores throughout the various Italian cities we visited. They seemed to be on every street corner!

And, what a merchandiser’s dream of flawless execution.

Believe me, even if you were a severe lactose intolerant individual, you’d cave in to any one of these Italian gelato taste bud blowing experiences.

You would not be able to resist it!

 

 

 

 

 

 

As these pictures show, the merchandising of these Italian Gelateria’s are without peer. And, the taste delivers on the merchandising promise.

 

 

 

 

 

 

My question then is, “What are you doing with your merchandising to create a brand experience such as these Gelaterias?”

P.S.: For a great tour guide for Italy, the Holy Land and more, check out Fr. Anthony Nachef’s Proximo Travel. And, tell him Steve Wayhart sent you!

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Authentic Marketing Helps Light Lives

These days you hear a ton about Cause Branding and Marketing and about authenticity and transparency in brand messaging.

Well, to see it first hand, check out this interview we set up for our friends at Light of Life Rescue Mission and good friend, former Pittsburgh Steeler and broadcaster Tunch Ilkin.

It’s easy to see how Tunch and Beth’s passion for the Mission enables it to attract volunteers and donors who help its staff make miracles happen every day by getting homeless men and women back on to bright path of recovery.

Net – it’s easy to ‘sell’ when you believe in your product and what you’re doing!

If you’d like to participate in Tunch & Wolf’s 9th Annual Walk for the Homeless on Saturday, May 9th, click here for more information.

Remember,when you light a lamp for someone else, you brighten your path too!

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