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NERD ALERT!
This chart shows that nearly 30% of U.S. consumers use their cell phones and/or computers at the same time they watch TV.
And, I have to say that I’m guilty on all three counts and possibly four, because I can hold a conversation at the same time – at least I think so – but, don’t ask my wife!
The integration of marketing messages across platforms is becoming more critical by the minute – as well as the ability for Brand’s to create clear, easy to understand and remarkably meaningful communications.
Keep this chart in mind the next time you try to pack 60 seconds of vanilla milkshake copy into a 30 second television commercial!
Source: Experian Simmons DataStream 4.13.10
Posted by Stephen Wayhart on Tuesday, April 20, 2010 at 7:04 am
Filed under Analytics, Consumer Behavior, Consumer Marketing, Featured, Media, Television, Trends, Web 2.0, Web 3.0, Web Site Marketing, Web/Tech · Tagged with linkedin
In an earlier post, I reported that it was great to see the Gen Y kids driving the tremendous outpouring of financial support for Haiti relief via texting.
I’m happy to report that the American Red Cross “Text ‘Haiti’ to 90999″ campaign has raised $24 million to date. See the DMNews story here.
Think about this campaign for a moment. It has achieved some amazing accomplishments – in a short period of time – since this devastating earthquake hit Haiti just last week on January 12th:
- $24 million has been raised via $10 individual donations to help the Haitian people – 1/5th of the amount the American Red Cross has raised to date – breaking all records by a huge margin. Reference note: After Hurricane Katrina – a mere 4.5 years ago – the ARC only received $120,000 via texting – and Katrina occurred on American soil!
- The ARC has built a valuable mobile text database for future marketing communications and financial appeal efforts
- The ARC’s core donor base skews older and texting gave the Gen Y folks an easy, quick and convenient channel to offer their support (marketing lesson – treat different people differently)
- The campaign execution of the ARC and its mobile firm partner mGive was flawless – amazing too – considering the fact that they started to work on the texting campaign the evening of the earthquake
- The viral goodwill spread of the “Text ‘HAITI’ to 90999″ campaign in Social Media channels such as YouTube, Facebook and Twitter (100K tweets/retweets)
I’m far from being in the Gen Y segment, but I did text a donation to the ARC and will tell you that it was easy for me to participate. As important, I felt comfortable donating because of the supportive and reinforcing messages I saw on TV news and various high profile broadcasts such as the NFL playoffs and the Golden Globes.
Also, after texting the shortcode “HAITI” to 90999, I was asked me to respond “yes” to confirm my donation and then I received a nice comforting thank you too – nice touch.
This overwhelmingly positive experience led me to spread the ARC’s good word and to feel more comfortable using this channel in the future.
Strong brand promise, ease, convenience, simple message and trust are the hallmarks of success for the ARC’s texting campaign and they could be put to good use for your brand’s future success too.
Photo by CollectiveGood.
Posted by Stephen Wayhart on Friday, January 22, 2010 at 5:50 am
Filed under Advertising, Analytics, Blogs, Boomers, Brand Leadership, Branding, Cause Marketing, Consumer Marketing, Current Affairs, Customer Satisfaction, Customer Service Experience, Direct Marketing, Email Marketing, Excellence, Experiential Marketing, Featured, Global/International Marketing, Ideas, Improve the World, Innovation, Internet/Interactive Marketing, Leadership, Marketing, Marketing Execution, Marketing Rock Star, Media, Mobile Marketing, New Product Marketing, Non Profit Marketing, Product Marketing, Promotions, Public Relations, ROMI, Social Media, Strategy, Target Marketing, Teens/Tweens, Trends, Web 2.0, Web 3.0, Web Site Marketing, Web/Tech, Word of Mouth Buzz · Tagged with linkedin
If you think young people these days are inconsiderate, selfish, concerned with only themselves and wear their “pants on the ground“…think again.
Soon after the devastating Haiti earthquake hit, @RedCross tweeted: “You can text “HAITI” to 90999 to donate $10 to Red Cross relief efforts in #haiti.”
Kudos to the Red Cross marketing folks for being prepared (excellent online disaster newsroom) and recognizing the fundraising opportunity available to them in this terrible time of crisis.
And, much more kudos to the kids that drove this “texting bus” because they’re the ones credited with leading this Red Cross effort which has raised over $10 million for the cause since this record breaking mobile fundraiser was launched last Tuesday.
This is a great example of using technology to build rather than destroy.
Watch text marketing grow from this effort and put in on your list of things to test for your business too!
P.S.: Here is a list of 8 ways you can help Haiti by texting:
- Text HAITI to 90999 to donate $10 to the American Red Cross
- Text HAITI to 25383 to donate $5 to International Rescue Committee
- Text HAITI to 45678 to donate $5 to the Salvation Army in Canada
- Text HAITI to 20222 to donate $10 through the Clinton Foundation
- Text HAITI to 864833 to donate $5 to The United Way
- Text CERF to 90999 to donate $5 to The United Nations Foundation
- Text DISASTER to 90999 to donate $10 to Compassion International
- Text RELIEF to 30644 (to connect with Catholic Relief Services who will instruct you how to donate money with your credit card)
…the 9th way to help is to pray.
Posted by Stephen Wayhart on Sunday, January 17, 2010 at 9:09 am
Filed under Advertising, Blogs, Brand Leadership, Branding, Cause Marketing, Consumer Marketing, Current Affairs, Customer Service Experience, Direct Marketing, Email Marketing, Excellence, Experiential Marketing, Featured, Global/International Marketing, Hospitality, Improve the World, Innovation, Internet/Interactive Marketing, Leadership, Marketing, Marketing Execution, Marketing Rock Star, Media, Mobile Marketing, New Product Marketing, Non Profit Marketing, Product Marketing, Public Relations, Social Media, Strategy, Target Marketing, Teens/Tweens, Trends, Web 2.0, Web 3.0, Web Site Marketing, Word of Mouth Buzz · Tagged with linkedin

Marshall McLuhan would be laughed at today if he would be so bold as to say his familiar quote, “the medium is the message.” He'd be laughed at because he'd be flat out wrong!
Today, marketers still think too much about the medium – TV, the internet, email, direct mail etc. – but the medium does not matter if the message is strong, powerful, meaningful and true.
It's the message – YOUR MESSAGE – stupid!

Newspaper ad revenue fell almost $2 billion in the third quarter for a record 18.1% decline, according to new statistics from the Newspaper Association of America.
As you prepare your marketing plan for 2009, you may want to adjust your newspaper ad spend and test their online offering.
Posted by on Sunday, December 21, 2008 at 9:29 pm
Filed under Advertising, Media · Tagged with

NBC is telling
advertisers it will cost them $3 million just to get into the game — for 30
seconds.
Tell them thanks, but no thanks!
Individual slots have sold at $3 million before, it’s
never been the starting point for negotiations.
Anheuser-Busch, has already locked in a rate of about $2 million for
each of its spots and often buys about 10 ads every Super Bowl and purchases ad time
months and years in advance.
And they were just sold to…???
OK, for you SMEs out there, this applies to you too. I’m sure there have been a few "Super Bowls" you’ve bought media in as well.
Well, stop it and simply enjoy the game with your family and friends.
Prove to me where one brand has lifted their sales and/or market share to great heights as a result of buying a spot on the Super Bowl in the last 10-20 years.
Save your time, because you can’t.